SHIPPING & RETURNS
Shipping Policy
At The Wild Kind NZ, we want to ensure that you receive your beautiful items in a timely and secure manner. We guarantee our processing and printing timeframes on our orders, but we cannot take responsibility for delays in courier delivery, as this is out of our hands. We are only an email away if you have any questions.
All of our quality products are printed on-demand, especially for you right here in New Zealand.
NEW ZEALAND WIDE SHIPPING COSTS:
All products - calculated by the quantity
Handling Fee: $0
No Rural Delivery surcharge.
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1-5 items - $8 NZD
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6-10 items - $10.00 NZD
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11-19 items - $15.00 NZD
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20 plus items - $20.00 NZD
NEW ZEALAND WIDE SHIPPING TIME:
At The Wild Kind NZ, we strive for fast and reliable delivery to New Zealand. Our standard shipping for New Zealand orders takes approximately 7 working days plus courier delivery time. On dispatch, you will receive an email notification with a tracking number. Please note that 'working days' are Monday to Friday, excluding public holidays.
Unfortunately, we cannot accommodate urgent orders as we order stock and print on demand. Expect to receive your package within 1-3 working days from dispatch, with additional time for rural delivery. Shipping timeframes are beyond our control, so please check NZ Post's 'Domestic Delivery Updates' for any updates. While we provide delivery targets for major towns and cities, we cannot guarantee timely delivery in all areas. Once your order is shipped, it is out of our hands. Trust The Wild Kind NZ for a seamless shipping experience.
LOCAL PICK-UPS:
We are an online store only and do not offer the option to pick up orders.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from The Wild Kind NZ. If for any reason you are not satisfied, please contact us within 14 days of receiving your order to arrange a return or exchange. Items must be returned in their original condition and packaging. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping costs unless the item is faulty or damaged.
INSTANT DOWNLOADS
Please note that due to the nature of these products, we are unable to process returns, exchanges, or cancellations. Read our comprehensive shipping policy for more information.